Readers will find the following topic areas in this Handbook:
1) Introduction: This chapter provides an overview of Traffic Incident Management and sets the context for the 2010 TIM Handbook update.
2) TIM Strategic Program Elements: This chapter details the programmatic structure and institutional coordination necessary for a successful TIM program.
3) TIM Tactical Program Elements: This chapter describes the full range of on-scene operations.
4) TIM Support Program Elements: This chapter describes the communications and technical aspects of successful TIM programs.