Working with People/Successful Supervision
This class introduces basic concepts of supervision and leadership to improve relationships with workers, while getting the job done. Topics include fundamentals of leadership, communicating with others, team building, motivating people, working with difficult people, problem solving, and decision making.
Upon completion of this class, attendees should be able to:
Go beyond supervising to leading
Understand characteristics of successful leaders
Recognize different styles of supervision
Change unproductive behaviors
Implement a culture of trust through effective
Manage and foster effective teams
This class should be of interest to employees, supervisors, and anyone who works with others or is responsible for leading a group.